Thru-Way Autoglass Distributors Inc.

I dropped my car off in the morning for a remote start install, when I returned to pick up my vehicle, there was a tremendous amount of damage to the rear quarter panel, bumper, brake light, etc. They all claim to not know what happened to it as it was not there when I left my car in their care. Too top it off, they refuse to pay for the damage and their insurance company, Falcone, is telling me that the damage that happened to my car is not covered because no one fessed up to it. This is the absolute WORST customer service I have EVER experienced in my life. All the while, Dan and Tim were inside looking like a deer caught in headlights. Avoid this business at all costs. A $300 remote start install is now going to cost me well over $1,000!NegativeProfessionalismServicesInstallation, Service not listed

These guys are awesome. My window broke at the end of the day just after it had snowed. I called and they were able to get my car in same day so it could be inside, they didn't even mind letting me stick around while I waited to get a ride home. The fix was great. They also took a look at my remote start which had been acting weird, even though it wasn't one they installed, or even a brand from here, since it came from across the country. They were great the whole time they had my car at keeping me updated with things they found and what my options were. There's no way they didn't spend way too much time on this car. When I came to pick my car up it all cost much less than what I had been expecting to pay when everything broke. Could not recommend more.

I really give them NO STARS but had to give one to be able to write a review. I called Thruway Auto Glass to get my front windshield replaced. I have FULL glass coverage with my car insurance and I put a claim in. Well they tryed telling me I still had to pay about $60 to $80 out of pocket. Which IS NOT the case. Whatever an insurance company pays for the windshield is what THEY HAVE TO except. Thruway has agreements with MANY insurance companies and what they agree for price they HAVE to except that amount. THEY ARE NOT ALLOWED TO TAKE ANY OTHER MONEY. It's called DOUBLE DIPPING and its FRAUD per AGREED CONTRACTS with insurance companies. Not every insurance company agrees to the same amounts. There is different payment amounts that every insurance company agrees to pay them!!

Fantastic job replacing the passenger side rear window, and at almost half the cost of some other quotes! A little bit of a wait, but that's completely understandable, considering pretty much the entire door needed to be taken apart. I would much rather have someone take their time than do a sloppy rush-job. After the repair, my door was left looking the same as the day I bought the car. Appreciate that! Great customer service from Dan and the rest of the team, too. Definitely recommended.

Thru-Way Autoglass provides A plus service. My husband and I dealt with Tim and Dan, they both were excellent communicating with us. Our RV windshield was separating from the top seal. They scheduled an appointment for us very quickly. Upon our arrival for our appointment, Tim explained thoroughly how the repair would be done, the timeframe for the repair and the approximate cost. Tim and Dan kept us informed throughout the repair process. The job was finished well within the timeframe given to us, and the cost was reasonable and as estimated. The repair was fantastic. We definitely recommend Thru-Way Autoglass for any RV glass repairs.ServicesAuto windshield repair

Imagine that you have glass coverage through your insurance company but yet they steer you to a national glass replacement company AKA Safelite. Thruway would have to charge me $100 for replacement. Before you read on this is not a slam against Thruway and please read on. Safelite recommended to us that we replace our windshield wipers at a price of $43.00 which they would do when they changed our windshield. Safelite also could not get to us for 5 days, we would have to leave our keys in our vehicle, plus we would have to take our vehicle to a garage to get a replacement inspection sticker and have to get a new registration sticker from the DMV. Thruway got us in the next day, we didn't have to replace our windshield wipers (Thruway chuckled when they heard this) and they were able to remove our inspection sticker and our registration sticker. Thruway saved us time! Thruway didn't take up our time by having us go to get new replacement inspection and registration stickers for our windshield. So in the end I think I came out even spending what I did with Thruway. Thruway Auto Glass was up front with us, treated us respect, didn't try to see us something we didn't need and we didn't have to run around trying to tie up loose ends. I will go to Thruway before I ever go to Safelite. Just my take on things and a nasty letter has been sent to my insurance company. Go local and support them like they deserve.PositivePunctuality, Quality, ProfessionalismServicesAuto windshield replacement