West Hartford Steben Auto Glass

Friendliest mechanic shop I’ve ever gone to. I went here upon recommendation from my girlfriend, who also had auto work done by Stebens. They were able to work me in quickly for an AC repair and had my vehicle serviced in just a few hours. Will definitely return if I need any other automotive work done.PositiveQuality, Professionalism, ValueServicesA/C installation & repair, Air conditioning

I stopped in to Steben’s on Monday (2/18/19). I had just got the front bumper of my SUV fixed elsewhere and it was a disaster. I stopped in and told Pauli about my dilemma and asked (just about begged) he help me out. He agreed with my opinion and even pointed out what the other place did wrong. The paint was still wet, they didn’t use a hardener, and the most obvious issue was it did not match. It was 3 shades different than the rest of the car. Pauli was hesitant to work on the bumper since he knew the paint that was used on it was cheap. He was concerned he might not be able to salvage the bumper. Knowing I had just paid another place for my nightmare he worked on the price and promised me I’d leave content when I picked up the car. I went to pick up my car today and Pauli delivered! I’ll rephrase that - Pauli went above and beyond. The bumper was fixed exactly as promised. The color was a perfect match! I would’ve been overjoyed if it ended there, but it didn’t. They even cleaned the outside of the car and dressed the wheels. Did I leave a body shop or a detail shop?! Lol. If you need to get any body work done on your car don’t think twice about it - Steben’s is where you want to go. They’re priced perfectly and deliver a result that’s worth more than you pay.

Went to Steben,s Auto in West Htfd. Park Road to replace front windshield and what a horrible experience!! Peter is the tech. then he lies about the glass wasn’t flushed leaving a finger gap between due to vehicle being an older model! Then tells me after raising concerns he proceeds to tell he cannot do same work as original factory. Unfortunately also the outer trim seal around glass not flush as well exposing the glass, literally my finger fits in gap, and last the inside seal was removed and not replaced exposing the seam separation between glass and inside roof liner that eventually sag! SO FRUSTRATED!!

When I first moved to CT 3 years ago I tried a couple places...then I went to Steben's and I will not go anywhere else. They have always treated me so well, explaining the issues with my car in ways I understand while being honest and accommodating. Exceptional, timely service, and overall great, friendly people. Matt, Steve, Orlando...thank you so much!PositivePunctuality, Quality, Professionalism, Value

I have used.steban's for 27 years for my WORK vehiclE, I'm in sales and travel frequently. Accidents happen; recently my wife had a mishap in a parking garage in her 2000 Plymouth minivan. Remarkably our insurance covered the the repairs as it is a handicapped equipted vehicle. Went in with a 2 week commitment and we had it back in ten days. I needed access during that time, no problem and it was on short notice too, to Stebens. The repair was unnoticeable and to complete the job they had to repair the bumper cover as it is no longer available. 5 stars is not a high enough rating, it's more like a dozen, for their service level they provided in workmanship, cooperation and customer courtesy that we experience. THEY ARE THE BEST IN EVERY ASPECT OF WHAT THEY DO! (A long-time and very satisfied customer.) Try them you will love them too.PositivePunctuality, Quality, Professionalism, ValueServicesBody & Trim, Painting

The people at Steben's are always so thorough, friendly, knowledgeable, and responsive. They take time to explain without tons of jargon or being condescending to someone who knows nothing about cars. I have been going to them for years cannot recommend them highly enough. They really go the extra mile to ensure customers trust their recommendations and their handiwork work.ServicesAuto engine diagnostic, Oil change