Auto Glass Now

The technician was great, very personable, punctual, professional. The s chedulerr was helpful and made the insurance process a breeze. However, there needs to be better communication regarding the mobile repair service. I was given an option for a time, and the night before, I got a text saying no such option existed, which caused my repair to be delayed by 48 hours, and it required that I readjust my work schedules. Very inconvenient, very aggravating, . Overall, the service was great.

"I wouldn't recommend Auto Glass Now to anyone. They didn't install my windshield correctly, and when I called to get it fixed, they initially tried to charge me a fee for them to come to my house, even though it was their mistake. After I explained to the representative that I wasn't paying for their error, she agreed to waive the fee. But a couple of hours later, another coworker called me and said I needed to bring my vehicle in for them to inspect the glass. Because the company didn't want to send someone out, I now have to drive an hour away. Horrible service! If I could, I would give them a rating of -0. My advice: hire competent people! Don’t use this company!!!!!!! RUN!!!!!

I had the rear windshield of my 2011 Subaru Outback replaced by Auto Glass Now on Ashley Phosphate in North Charleston, and I couldn’t be happier with the experience! Everything was handled swiftly and right on schedule. The team provided excellent service, and I was impressed by their attention to detail and the cleanliness of their work. I think I was in and out of there in no more than 45 minutes, which was amazing! If you’re looking for fast, reliable, and professional glass replacement, I highly recommend Auto Glass Now. Great job all around!

Had a problem with my review mirror, it popped off the windshield a few months after windshield replacement. This company will not come to me to fix the issue . They guarantee their work but want me to drive an hour away to have them fix it AGAIN ?? That's poor customer service , and they will be happy to know I will NEVER return. I will also be sure to tell all my friends and family members of the lack of customer service at this establishment.

At the age of 54, this was the worst service that I have ever received from an Auto Glass Company. Went in for a broken side window on a F-650 truck. Had the truck there on time, they said that it would take an hour. Showed back up an hour later to pick up my truck to be informed that the plastic clips that hold in my window was broken. So instead of calling me or my insurance company they installed the window to the broken mount and put the entire thing back together. (Broken and not working properly). Then the informed me that they didn't get the broken glass out if the door. They told me that it would work it's way out of the tiny weep holes in the bottom of the door. They didn't vacuum the glass out of the floor or the door panel. So I went to the car wash and vacuumed all the glass of interior of the truck. So I have a new window that doesn't work properly and glass in the door that rattles every time that I hit a bump. Sorry customer service.

Cindy was beyond accommodating, I was struggling so hard to get my Safelite appointment made they had so many issues way more expensive they booked me for an appointment and didn’t even have the glass for my car. So I found Auto glass now online. instead of waiting three days like Safelite was gonna do. Cindy got me right in. Not only did she get me in immediately, but she also had the exact size I needed for my windshield replacement and Cindy worked with me on the pricing. Girl, you are amazing thank you so much!!! Amazing job done on the windshield. A+++++ x 10000. I recommend Auto Glass Now over safelite any day.