Denali Auto Glass Replacement

I would have given a five star review but after driving away and going to use my re view mirror I noticed that the left side of my mirror had clam shell fractures all along the edge from top to bottom. Blaming others for my misfortune isn’t any part of my world as a human being. When i phoned the lady at the desk about what had happened she said it was like that before i brought it in and that would be impossible to happen during there removal and installation. The fact is it did happen in there shop. It would have been impossible not to see the damage prior to my visit.Now i am up against replacing it myself and being called a lair.NegativeProfessionalismServicesAuto windshield replacement

I have yet to buy the windshield I called about, but the other guys wont even pick up the phone just a machine letteraly telling me it's smart AI and tell's me to go to the website... These folks pick up the phone and answer questions quickly and professionally and Amanda is phenomenal (to lose her would be tragic, fyi, ceo, raise in order). I went to the other guy's web site as AI said was the perfect solution for me and it claimed a rate that was WAY TOO LOW to be right... So as I expected I need something smarter to talk to so I call again and you can't ask for customer service it tells you it is smart, lol, but it needs to know more??? You don't need to know S___! I would have to lie to get a human on the phone. Who want's to have to lie to anything just to get help? Amanda told me the actual price for the windshield from the only windshield company still producing windshields for this old beast of a car. The price of the windshield alone is more than what the OH SO SMART system the other guys forced me to use said it was. In closing, when the small bits of damage become large bits of cracked windshield. I will be updating this review as I will be having these folks fix me up. With the help and friendly service I got today as a random guy calling in asking if they have access to my replacement, I can imagine the smiles and help when you are about to swipe a card! Great job, and you uphold the great art of customer service.PositivePunctuality, Professionalism

First time I've had to get my windshield replaced. When calling and doing price comparisons Amanda that answered the phone at Denali blew it above and beyond with her bubbly personality, was super helpful...AND honest. The price was way better than other places once the other places hidden fees were shown. Amanda was very honest that I may need a little more and how much that little more could cost. Now! Appointment day. They got my car in right away. Amanda was as nice in person as she was on the phone...she said it would take about an hour from start to finish..it only took 41 minutes! She went over new windshield aftercare, and I was able to make it to my job on time in the morning. They're locally owned, professional and for those who care they as stayed open during covid and treat the cars like patients in a hospital. Sanitizing before and after it's awesome. I'll definitely come back for any problems with my glass, and I'll be recommending them to others as well. Thanks for your awesome customer service!

Amanda was so professional, yet genuinely friendly and accommodating! She helped me schedule to get my windshield replaced that worked for me, and her husband and their employee did an amazing job installing the new windshield in a short hour! I also received clear instructions on what to do for the next 24 hours after installation, and drove home with my new windshield, feeling happy and confident with the results! I wouldn’t hesitate to recommend them to friends and family! Thanks to Denali Glass for their dedication and workmanship!

I just moved to Alaska a couple months ago and didn’t realize how many rocks would actually hit my windshield! Of course I panicked. I called Subaru to see what I needed to do to fix my brand new 2020 windshield with a chip/slit in my windshield. They HIGHLY recommended Denali Auto Glass. I made an appointment and was in and out sooo quickly! They were VERY reassuring and so helpful for tips. Also, the couple I worked with was so sweet! She gave me tons of information and advice for Alaska. I will always return to them! HIGHLY recommend!PositivePunctuality, Quality, Professionalism, Value

Maaaan, this place saved the day. The receptionist was so kind and so helpful. Squeezed me in for a same-day after i had waited 10 days to be seen at safelite just for them to tell me they can't do it because of a code that wasn't there for anyone else's scanner. Never take your auto glass business to safelite, I will always choose these guys, now. Smaller, local shop instead of corporate headaches. Even my subaru dealership warned me that safelite are the only ones who ever have issues and that these guys are the ones to see! Thanks a lot, Denali Auto Glass!