K & B Auto Glass Works

I'm a Jeep shop in Mesa, I've had LOTS of windshields, maybe hundreds by now, replaced here in Arizona. While K&B was great in the past, they are now just like every other cut and run glass company. I recently had K&B out to do two Jeeps. Well, on the first one, they miss cut the exterior moulding by almost an inch, and instead of a new moulding, they elected to paint the difference, AND chip the paint on the Jeep. On the other Jeep, a K&B's installer removed and discarded a moulding they needed for installation. Now, instead of ordering the correct part (only available from the dealer, but he didn't want to spend the money) he was attempting to force an aftermarket piece of rubber in place, but wasn't having any luck. When I asked why we didn't just get one from the dealer, he said he didn't call them, and since it wasn't available aftermarket, he wouldn't get one. Calls to the office were ignored. They had already charged my credit card, so I'll now have to file a claim with them. I also have to order the parts they messed up and threw away, then schedule a professional installer to fix what they wouldn't or maybe couldn't. To make this even better, the guy that came out for the install was the MANAGER OF INSTALLERS! This is the guy who is TRAINING! He only blamed his other less experienced guy who ruined and threw away the part they needed. Seems to me, they are only after the quick buck, and not actually doing quality work. Pretty sad, because I'd dealt with Cynthia for years previous with no issues. This is crazy though, and the least I can do is make Doug famous. Just call Safelite, they are reliable, and can afford to remedy their own mistakes.ServicesAuto windshield replacement

I contacted Vince after my windshield got a huge ding on the US-60. The entire process was absolutely painless and easy. I called him from the comfort of my home and they helped me get in touch with my insurance company. The service tech contacted be before he arrived to my home and was done with the work very quick. Thanks for the hard work and integrity.PositivePunctuality, Quality, Professionalism, ValueServicesInstallation, Auto windshield repair, Auto windshield replacement

Glad I found K & B. As a first time customer I am fully satisfied. Cameron, the technician that installed my new windshield was very kind, thorough and quick. Much respect for anyone that works in the valley summer heat. Also very great price. 100% recommend and will return if and when I need to. Gracias!ServicesAuto windshield repair

Excellent customer service. They did a great job!

Great service from techs and admin staff. Very quick, was able to get me in right away and get my windshield replaced. Thanks so much for your help!

I would take my car to K & B anytime, excellent customer service!ServicesAuto windshield replacement