Prime Windshields

Yesterday, I had the good fortune to come across the business information for PRIME WINDSHIELDS! My right front passenger window was broken and I could not drive around with all of the windows up with that ONE down. Couldn't wash my car, afraid it would rain, etc. All of the things that can wrong at the same time. Well for some reason I answered the "CONTACT US" page. The best decision I made in a long time. I was offered for them to come out, but after discussing my dilemma, it was best to take my car to them, I felt so at home with Eddie & Lily that the part I had purchased - I left with them overnight. Today I received the best service, had a great time talking with Lily until I almost forgot what I was there for. The estimated time I was given was spot on, the cost really threw for loop! I actually had money left that I had set aside from getting other quotes. I can not say enough....ANY TIME you need a new windshield, cracks and little dings - GO TO PRIME WINDSHIELDS! Not only will you leave with $$$$ in your pocket, I'm sure you will feel the same as I do. I FELT AT HOME!!!! I asked for some business cards to take to my church, and to give out to anyone I see that needs their service. And lastly, I challenge anyone to go to PRIME WINDSHIELD. You and your pockets will smile! Plus, Eddie cleaned my windshield as my car was so dirty, he wanted me to be safe! Now if that ain't family, I challenge anybody that reads this review to prove me wrong!

They did a terrible job on my windshield replacement. First time, the left molding was lifting. I can tell that the installer tried to fix it before he left because there was sealant residue in two places. Second time, I brought my vehicle into the shop for them to fix it. They replaced the molding, which is great but now the top part is not installed with quality care. The top part is not consistent, where there are a few spots that appear to be forced in or smashed into the windshield causing deformity of the molding. Not to mention, they left a few micro scratches I have on my paint. I’ll have to live with it now. Very, very poor quality work, I highly suggest and do not recommend coming here at all!

I had my winshield replaced in the spring and things were fine. When it got hot out, I could hear popping, like the seal was broken. I have a year warranty on the winshield through Allstate (this is a safelite sub-contractor from what I understand). I have called, my husband has called and each time they take my information and say they will call back and they will not call back. I even offered to bring the car to them to look at the seal, but they refuse to make it right - or even call back. I would steer clear, as their “1 year warranty” seems useless since they won’t honor or even return a phone call.

Top tier quality and quick, professional installation! I have used other windshield companies in the past and Prime Windshields blows the competition out of the water! Not only did they get the job done in a timely manner, but the owner actually went the extra mile and fixed my loose door handle. If you need to replace your windshield and you have no clue where to go, I would definitely recommend Prime Windshields!!!PositiveQuality, ProfessionalismServicesInstallation, Auto rear window replacement, Auto side window replacement, Auto windshield replacement

Had the best experience this afternoon at Prime Winshields! On the phone Violet was very informative and helpful and they gave me the best prices I’ve ever seen! I called to about 10 different windshield places and I’m glad I chose this one! Eddy came to me exactly at the time he said he was going to arrive and did my windshield in only 20 min, he took the time to carefully inform me of after install instructions and made sure I was happy before he left. If I could give me more than 5 stars I would without a doubt, they are mobile and they paid me to replace my windshield. All in all it was a great experience and I’ll never go anywhere else!ServicesInstallation, Auto windshield replacement

Reached out to them for windshield replacement on my 2019 Lexus and requested OEM glass. They were able to efficiently get the parts and get it replaced in a very timely manner. They tinted the windshield as part of the service however the tint job was less than satisfactory. They were able to get me back in to retint it. The second tint wasn’t ideal again and I reached out to Ray who was more than accommodating and allowed me to take it to my preferred tint shop to have it retinted where the original windshield was tinted. Although issues happen in business I can’t speak highly enough of the shop owning it (even though they didn’t directly tint it) and making sure it was corrected. Highly recommend this shop.