SIR AUTO GLASS & MOBILE CALIBRATION

Sir Auto replaced my window and after they left I noticed the view through it was slightly distorted. After two months of trying to get ahold of the appropriate party, being told I would be contacted, and given the run around a tech came out to look at my window, agreed it was a faulty glass and replaced it. After he left, I noticed the exact same issue. It’s now been 1.5 more months of trying to get ahold of someone to replace this 2nd faulty glass. I was told someone would be in contact with me to get it replaced and no one ever calls like promised. I would strongly advise getting your window replaced through Safelite or anywhere but Sir Glass.

A good experience with SIR Auto Glass. It was refreshing to actually speak to a human on the phone (unlike Safelight, who cancelled their installation at 5:30 pm after I waited around all day). It took a little while to get the windshield delivered, but they came when they said they were coming and did a good job installing. I also got a way better price than what I would have paid using Safelight. Safelight is the worst!!

We have chip sealing around our neighborhood and of course a rock hit my windshield and the cracks began. When I talked to Sir Glass they were so helpful and explained in detail what would be needed to replace my windshield since it had to be calibrated. They worked with my insurance and promptly set up an appointment. Omar called and let me know when he would arrive and was very professional and helpful after the installation. I would recommend them to family and friends.

I called Sir Auto Glass as soon as they opened and explained that I was selling my car and had just traveled 5 hours to get there, and the night before had two rocks bust our windshield. We needed to get it repaired asap. They went above and beyond to help get it replaced the same day as I called and within 3-4 hours of first contacting them They were great to do business with and were professional and responsive. Would rate them a 10 star. Would drive back to Meridian just to have them do the work again if needed.

Highly recommend Sir Auto Glass They came out to my house and replaced the windshield on my Palisade, super fast, professional, and easy to work with. The customer service was honestly one of the best experiences I’ve had., from initial call, helping deal with insurance, and install. You can tell they care and take pride in their work. Veteran-owned, local, and solid all around. Would 100% use them again and recommend to anyone needing auto glass replaced.

It started out well but unfortunately the front office dropped the ball 3 times! 1st, no morning call to let me know when they'd be here. 2nd I called to find out when the tech would be here and was told the tech would call, no call. 3rd after the job was done (the tech was amazing, fast, polite, and knowledgeable) the front office informed the tech we owed $300. This was an insurance claim and the deductible was $50. I would say the job was quality, but the front office leaves something to be desired. All I got was, sorry from the same guy who messed up 3 times.