Safelite AutoGlass

They are really a joke of a company, they have SOOO MANY POLICIES that won’t allow them to fix your windshield. What a joke, people already struggling with money and you trying to tell someone you can’t fix the chip. I had a chip a few inches from the side, they didn’t wanna fix it. It was far enough from the side they could have done it but they said sorry it need replaced. Couple weeks go bye and now I have a chip right in front of the drivers head. Since I know have a crack going down the side of the window on the total opposite side of the new chip, their POLICY as the big woman in the front states , is to restore the structure of the glass. Well if you would have fixed the last chip before this one happened then we wouldn’t have a problem on our hands would we. Horrible. I’ve also sat in the office the few times when they did fix a chips for me and she gives the same statement over and over . I feel as though they don’t wanna fix chips so you come back and pay them for a new windshield. COWARDS!

What a fast and fantastic business! We drove up from the Kenai Peninsula to get our windshield replaced. We have 2 big dogs that travel with us, and they were allowed to wait inside the lobby with us. We GREATLY appreciate that! We had planned on being stuck outside in the chilly air walking our dogs while waited. Instead, it was warm and comfortable. Also.....for a 'shop' bathroom.....it was nice and clean! (Cleaner than all 3 Safeway stores on the Peninsula, and many of the restaurants!) Hopefully, we never need another new windshield, but if we do, we'll use Safelite again! Nice guys, great service! Thanks again!

Worst service, It wasn't my insurance company that put me there, I would never go to satellite the first time I went, he said I was late, more than 10 minutes, so I had to reschedule, and the service was delayed until - a week later. The second time I arrived early on time he said my car smelled bad and had to be cleaned super clean to come back and I just had a pet dog I had cleaned and sprayed before I went and he said their staff sat It will feel uncomfortable inside, refuse to serve me for this reason, and warn me to clean it very clean, then come back and arrange again, the next 10 days of waiting I think next time he will definitely say that my car makes them feel uncomfortable Comfortable, rearranged again, I don't know what it means, I have been to my factory to maintain the car before, no one said, my car had a bad smell it seems that the customer is begging them, they are God. If you have a dog, don’t go to their they will not dislike you There is a smell in the car, and I keep changing the schedule for you as if saying that I don't want to do your service or business. We don't care about you you go away. I also saw the previous post. Some people wrote that their technology is not up to standard and there will be noise when installing a window, and the price is also very high. I suggest that you go to other places to buy half the price and install a new front window. I will never go to them because their service is terrible, and the special Rear some reviews say they are terrible too.NegativeProfessionalism

Everyone here has been very helpful and respectful. Had some issues with the initial install of the vent glass on my '94 F150 (it leaked pretty bad going through a car wash) and the tech dented my truck by accident. Came back after I couldn't get ahold of their dent guy and discovered the leak. They got me right in the next day and the dent is about 99% gone and the window is pretty much good to go. Still leaks ever so slightly, but hey, it's not dumping water into my truck anymore. Fixed enough to where I don't feel like going back and making them do it again. Overall, I'm satisfied and they did great work. They paid for the dent to be pulled and the warranty covered the seal on the glass. I would come back and still recommend. Accidents happen and the seal for my window had to be custom made. Thank you for being understanding and admitting to mistakes made and coming to me up font and not letting me discover the dent on my own. Overall, good work.

I've used Safelite AutoGlass on Old Seward Highway in the past when needing a replacement for my wife's windshield and my daughter's windshield. The Safelite app/website makes it super easy to schedule appointments. And the team running the Old Seward Highway location are super friendly, professional, and polite. I really like them. I also appreciate how upfront Safelite is with what to expect from repairs of different crack types (helps you know that your windshield chips or small spider cracks will be filled in and protected from getting bigger, but will likely still be visible.)ServicesAuto windshield repairPrice assessmentGreat price

Safelite AutoGlass provided exceptional service for both a windshield chip repair and a subsequent full replacement. Working through my Allstate insurance was seamless, thanks to Safelite's efficient and courteous customer service representatives. For the initial chip repair, I scheduled an appointment at their shop. The technician's work was meticulous, and the resulting repair was flawless. A few weeks later, an unrelated incident necessitated a full windshield replacement. Again, Safelite's team handled the insurance process with ease. I returned to their shop for the replacement, and the technician's expertise was evident. The new windshield was installed perfectly, and the overall quality of the workmanship was outstanding. I highly recommend Safelite AutoGlass for their prompt service, skilled technicians, and commitment to customer satisfaction.